Nordic Operations Supervisor

Do you want to be a part of an exciting journey and are you looking for a challenge within the pharma sector in a newly established affiliate?

The Nordic Operations Supervisor, under the guidance of the Nordic Operation Manager & Market Access Lead, is responsible for the organization and co-ordination of office operations on a day-to-day basis plus has responsibility for key areas as follows:

  • Commercial Administration
  • Operational support for tenders and contracts
  • Customer Service
  • Supply Chain and Logistics (including forecasting, stock management, deliveries from supplier and to end-customers)

Main tasks and responsibilities:

  • Customers, such as pre-wholesaler, wholesalers, public or Private hospitals
  • The client’s Nordics’ staff, such as Key Account Managers, Market Access Lead and Marketing and Sales Managers
  • Accountants, for expense management, monthly and annual reporting
  • Provide high standard of Customer Service
  • Manage sales and marketing materials: Approval process, creation and distribution to the sales team
  • Comply with instructions and timescales as defined in our SOPs
  • Promptly deal with/distribute incoming post and info emails
  • Make sure that the Copenhagen office is running smoothly and the team is feeling great
  • Person of contact for maintenance, purchasing equipment, furniture, cell phones, computers and more
  • Manage company calendar – advise colleagues when their respective tasks are due and record completion of task. Report any delays or non-completion
  • Support Nordic Operation Manager & Market Access Lead and S&M manager with rolling forecasts, stock management and coordination between the affiliate, headquarter, pre-wholesalers and local wholesalers
  • Manage all sales and marketing materials: Approval process, creation and distribution to the sales team
  • Support the sales team in all Nordic countries
  • Book hotels, flights, transfers, meeting rooms and hospitality as required, this may include arranging travel for Key Opinion Leaders and dealing with associated payments & required documentation


  • Relevant education or experience working in and international environment
  • Good communication and organizational skills
  • Strong team player
  • Ability to build strong relationships with key stakeholders
  • Understanding of the pharma industry is an advantage
  • Fluency in English and one of the Scandinavian languages, oral and written
  • Experienced in Microsoft Office

For further information please contact Christian Hill at Hill Consult – or +4570271510